In a world where innovative payment offerings are increasingly populating the marketplace, powered by technologies like artificial intelligence, many businesses find themselves stuck using legacy solutions and payment rails with limited choice and optionality. While the payments industry has been a latecomer to the financial technology revolution, AI promises to transform workflows from customer service to back-office automation. As Form3 CEO Michael Mueller said in October, “payments are still an exciting growth business, despite the fact that they’ve been around for so long.” Helping firms streamline formerly manual processes. ""We've got to be careful how we use this technology in a compliant manner,” i2c CEO and Chairman Amir Wain said in June, cautioning against rushing full speed and embracing AI. Beerud Sheth, CEO of conversational AI platform Gupshup, said, “Enterprise use of AI has to be accurate and relevant, and it has to be goal-oriented.