Salesforce surveyed over 14,000 global workers across 14 countries for the latest iteration of its Generative AI Snapshot Research Series, ‘The Promises and Pitfalls of AI at Work.’ The research reveals that, despite the promise generative AI offers workers and employers, a lack of clearly defined policies around its use may be putting businesses at risk. While governments around the world—including the U.S. and the EU—have taken definitive and coordinated action to mitigate risk and commit to responsible use of AI, new data suggests businesses haven’t followed suit in implementing clear policies around its use. Recent findings from a survey of more than 14,000 workers across 14 countries reveal that many users of generative AI in the workplace are leveraging the technology without training, guidance, or approval from their employer. Over a quarter (28%) of workers are currently using generative AI at work, and over half do so without the formal approval of their employers.