According to a survey, up to 78% of Indian SMBs who use artificial intelligence (AI) have seen an increase in sales. Salesforce's sixth edition of its 'Small & Medium Business Trends' report, which polled 3,350 SMB executives in 26 countries, revealed an increasing trend of SMBs implementing AI technologies to improve operations and boost profits. 93% of Indian SMBs polled for the report claimed AI had increased their revenue.